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Being diagnosed with cancer can be extremely stressful. We understand this and we want you to know our team is here to support you in every aspect of your care and treatment. We welcome you to ask any questions that are on your mind. Our caring and expert team is here to help.

At your first appointment you may not remember to ask everything you would like to. We have put together a set of common questions you might have for us.
If there is any extra information you need please feel free to speak to the nurses.

Question reminder list
View our list here.


How long will it take to get an appointment?
We will see all referrals within 1 week of receiving them, and most with 48 hours.

How much will my treatment cost?
Each treatment program is individually tailored based on the type of cancer, medication prescribed and planned duration of therapy. We’d be happy to provide a quote once your Oncologist recommends a treatment plan.

What do I bring to my first appointment?

  • A list of all your current medications from your GP
  • All your relevant x-rays, scans and blood test results
  • Notes I letters I reports from your doctor
  • Hearing Aid (if you wear one)

Where do I park?
If you are visiting us for chemotherapy – there are six allocated parks for Harbour Cancer Centre patients in the North Harbour Hospital car park. Please enter through Gate B.
If you are visiting us for physiotherapy or massage, please enter through Gate A, there is visitor parking available.

Support Services

We can help you to access specialist providers and psychologists for additional support, just speak to one of our nurses. These services may also come in handy:

Cancer Society 

The Cancer Society offers free ‘coping with cancer’ talks for adults with cancer and their supporters, run by experienced psychologists and nurses. To find out more about these talks, held in Glenfield, Auckland call their free helpline on 0800 226 237.


PINC & STEEL provide cancer rehabilitation programs for men, women and young people diagnosed with cancer.  Our Oncology Physiotherapist Megan Schmidt  is part of the international teaching team for PINC & STEEL and can tell you more!  

Look Good Feel Better

Look Good Feel Better (LGFB) provides free, practical support for people dealing with the side effects of cancer treatment. Free feel better classes are for anyone undergoing treatment for any type of cancer at any stage.  

Breast Cancer Foundation New Zealand

The Breast Cancer Foundation NZ offer support to those affected by breast cancer. BCFNZ offer funding for cancer rehabilitation  and lymphoedema therapy which you can use here at Harbour. They also provide free counselling, a dedicated nurse line, an online community app named mybc, online resources and events.  

Sweet Louise

Sweet Louise offers an annual allocation of vouchers, member meetings, information resources as well as other support services for people with stage four breast cancer. 

Prostate Cancer Foundation 

The Prostate Cancer Foundation NZ has 36 support networks across New Zealand, providing valuable support and resources to prostate cancer patients and their families. Trained volunteers coordinate the groups who meet monthly or bi-monthly. The foundation also has an 0800 4Prostate helpline if you have any questions or concerns. 

Melanoma NZ

Melanoma New Zealand has  helpful information and resources on their website, as well as an Information Advisor available on 0800 463 526 to answer any of your questions. The charity also offers Melanoma Meetings where you can connect with others facing the same diagnosis.    

Bowel Cancer NZ

Bowel Cancer New Zealand offers a patient and Whanau support group, as well as nurse support available 24/7. The website provides some great resources and a service directory.

Lung Foundation NZ

The Lung Foundation New Zealand is primarily an advocacy group, but they do offer some great patient resources on their website.


TimeOut connects generous holiday homeowners with people who are terminally ill. This allows spending quality time with family or close friends in a beautiful location. 

Counselling support for people with cancer

If you feel you would benefit from counselling support, we can recommend two very experienced Psychologists in private practice who specialise in cancer care.

Geraldine Tennant: 027 626 6947

Juliet Ireland: 021 473 346